Performance Not Promises - Making a Difference

Responses to Frequently Asked Questions




Responses to Frequently Asked Questions (FAQ's)


Q4. Why did I get turned over in the first place?


Accounts are turned over for collection for a variety of reasons. The most common reason is simply not responding to monthly statements or sending small partial payments without a formal agreement to pay. Other reasons in no particular order could be broken payment arrangements, not returning phone messages from the creditor, mail returned or disconnected phone, or conveying an indifferent attitude about the debt. Frequently the age or balance of an account dictates client's decision for collections.



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